Each week, Kruidvat welcomes several million customers. Today Kruidvat is the market leader in health and beauty products in the Netherlands and Belgium, a position of which we are proud. Our company has more than 1,200 stores and our application has more than 246K downloads.
"Always surprising, always profitable" is our motto and we pursue it by offering a wide choice of affordable, varied and quality health, beauty and childcare products and other branches.
Coherently with brand's vision, our customers are looking for quality products at an advantageous price and our main goal is their satisfaction. We try to match their needs through our appreciated loyalty program which includes personalized discounts, welcome gift, free products and exclusive deals every week. We give our customers a “Discount Card", used both online and offline, in order to materialized the program.
Considering the importance of this program, the card is easily reachable into the app directly from the Home Page and it is shown as a barcode to be immediately scanned and used. Furthermore, a push notification tool supports the loyalty strategy to get the customers aware of the latest offers avoiding the risk to miss a big deal!
Our greatest recognition is knowing that we can satisfy our customers through an easy and immediate shopping experience and match their needs by offering exclusive benefits. Winning this award could be an important milestone to celebrate our customers!