Clear Lake Telephone Company (Clear Lake) in Iowa launched the CL Tel Wi-Fi mobile app to give subscribers full control of their smart home experience—from Wi-Fi performance to parental controls and home network security. A simple, intuitive design puts the information subscribers need at their fingertips, enabling them to set their priorities for performance and security for every device, application, room, and family member. Since January, CL Tel Wi-Fi has consistently earned favorable reviews and high ratings, and app adoption has skyrocketed by more than 2,000 percent.
Built on the intuitive CommandIQ® mobile app by Calix, CL Tel Wi-Fi provides subscribers with a consumer-designed, carrier-class app equipped with self-service features and fingertip control to manage every aspect of their connected homes, including:
· Setting prioritization of devices and applications
· Viewing connected devices, running speed tests
· Setting guest networks, parental controls, advanced security
· Resetting the SSID and password for Wi-Fi
· Enabling new capabilities like connected camera and device protection
· Finding the self-help resources that quickly answer questions
In addition, Clear Lake can deliver tailored communications to subscribers via CL Tel Wi-Fi that address their specific needs and behaviors—such as gaming, working from home, and streaming video. An ideal platform to for the marketing team at Clear Lake to introduce their latest offerings and share their most exciting capabilities with subscribers, CL Tel Wi-Fi increases subscriber engagement and reinforces the value of the brand. Back-end integration with Clear Lake’s cloud solutions gives internal support teams added visibility and insights. As a result, Clear Lake can deliver a highly customized and flawless managed Wi-Fi services experience that subscribers can control from the palm of their hands.