Hostme

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Hostme

The Hostme app helps restaurants seat more customers and spend less through advanced 24/7 reservation and table management. Hostme streamlines front-of-the-house operations, eliminates costly no-shows, boosts return business, and increases staff satisfaction. The app helps restaurant owners and operators tighten up their table turnarounds and get more control over revenue and cost centers. And it makes operations accessible via any mobile device — in nine languages.

Founded in 2014 and based in Washington, D.C., Hostme’s founders believe that digital tools should be solutions, not obstacles — and that technology should empower business owners to create the best possible experience for their customers.

Hostme looked at the reservation process from the perspective of both consumers and restaurants, and asked: “What if we could simply carry our mobile phones, and wait for a text, instead of holding onto a big buzzer with a limited range? What if we could choose to wait long enough to finish up that drink and that conversation without losing our table entirely?

The result: A seamless, comprehensive and customizable solution for managing a restaurant’s front-of-house operations, including waitlist, table and reservation management. The innovative Hostme app eliminates pain points for diners and owners alike.

Here are the Hostme app’s key features for restaurant owners/operators:

-Accept reservations 24/7 from your restaurant website, Facebook page or other online profiles while avoiding double-booking.

-Accept deposits or charge fees in case of cancellations or no-shows.

-Easily customize your restaurant floor map; add, remove and edit messages to your guests; define server rotation criteria; plus many other customizations available to fit the way your business operates.

-Email and SMS notifications for you and your customers. Chat with your customers to keep them in the loop on their reservation or waitlist status. Send them promotions to fill more seats during slow times.

-Eliminate the need for costly pagers and efficiently manage your waitlist with accurate wait time prediction based on party size. Notify guests when their table is ready using their phone, thus giving them the freedom to wait wherever they please.

-Maximize table capacity by visually assessing your restaurant occupancy, automatically block sections or days, and strategically seat larger parties.

-Monitor your server rotation, quickly re-assign tables and track the history of server assignments.

-Decide what your goals and objectives are. Track your restaurant operations and find problem spots. Take actions and monitor progress.

-Works on any type of device, including iPhone, iPad and Mac.

-Supported languages: English, French, Spanish, Russian, German, Italian, Portuguese, Bosnian and Chinese.

Devices and Platforms Supported: Android , iPhone / iPad , Web App / SaaS Tool , Other

App Categories: Business and Finance , Productivity , Tools and Utilities

Nominated for: 2018 November Awards
Gold Award
Best Mobile App Design

Price: $29-$149 per month

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